Adress: 4th Floor, Tower A, Thao Dien Pearl, 12 Quoc Huong St, An Khanh Ward, HCMC.

Our Company

BioTuring is an innovative bioinformatics company that develops algorithms, and agentic AI software to serve scientists from hundreds of pharmaceutical companies and leading research institutions, enabling discoveries about human diseases.

Contact person: Dr. Le Ngoc Tram Anh. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Hiring position:

1/ Key Account Management:

The Key Account Management will manage client relationships, ensure subscription renewals, and identify upselling opportunities while showcasing how BioTuring’s platforms support client research.

Responsibilities

• Develop and execute account strategies aligned with company goals and client expectations.
• Understand client research needs and provide tailored solutions.
• Deliver technical demonstrations to highlight platform benefits.
• Ensure high platform usage and address client concerns proactively.
• Collaborate with internal teams to monitor client satisfaction.
• Drive subscription renewals and identify upselling opportunities.
• Acquire new clients through networking at scientific conferences.
• Maintain accurate records.

Requirements

• Bachelor’s degree in Biology, Biotechnology, or related fields.
• 2+ years of experience in account management or sales.
• Strong communication and organizational skills.
• Knowledge of bioinformatics tools and software is a plus.

We Offer

• Competitive salary and benefits package.
• A worldwide collaborative and supportive work environment.
• A chance to learn and grow your career in bioinformatics.

2/ Product Specialist

Role Description

We’re seeking a highly motivated Product Specialist to join our growing team at BioTuring. You will serve as a critical bridge between users, product teams, and other departments – helping to ensure that our solutions deliver maximum value to researchers and scientists around the world. 

Key Responsibilities

• Develop a deep understanding of the product’s capabilities, workflows, and value proposition.
• Serve as the internal and external subject matter expert on product functionality and user experience, with a focus on bioinformatics, statistics, and data analytics domains. 
• Lead product demonstrations, training, and user onboarding sessions for new and existing clients.
• Gather comprehensive user feedback and translate findings into actionable, prioritized insights for the Product and Engineering teams.
• Collaborate closely with cross-functional teams (e.g., product, engineer and commercial) to support product launches, documentation, and continuous improvement.
• Create well-structured and detailed technical documentation for internal teams and end-users.
• Lead quality assurance (QA) activities, including issue tracking and feature validation, throughout the product development and update lifecycle.
• Contribute to the development of the product roadmap based on user needs, market trends, and technical feasibility.
• Stay up-to-date on bioinformatics and statistical advancements.

Requirements

• Bachelor’s, Master’s or PhD degree in Biology, Data Analyst, Data Science, Statistical Analyst, Business management or related fields.
• Strong organizational and communication skills to manage multiple user relationships and internal collaborations.
• Excellent written and verbal communication skills in English.
• Ability to lead in-person and online training sessions

3/ Sales Manager (US or VN based)

Address

VIASM, 161 Huynh Thuc Khang, Lang Ward, Ha Noi

4th Floor, Tower A, Thao Dien Pearl, 12 Quoc Huong St, An Khanh Ward, HCMC.

4445 Eastgate Mall, Suite 200, San Diego, California 92121, USA.

Role Description

The Sales Manager will expand our pharmaceutical client base, manage a robust sales pipeline, and foster strong client relationships.

Responsibilities

• Drive consistent sales growth within the pharmaceutical account base, exceeding quarterly and annual targets. 
• Lead and manage the full sales cycle, from lead generation to deal closure, ensuring a robust pipeline.
• Cultivate strong, long-term client relationships to maximize lifetime account value.
• Collaborate with Product Management, Client Success, and Engineering teams to translate client feedback into continuous product and service improvements.
• Document all sales activities and provide accurate and up-to-date sales pipeline reports and sales forecasts on a weekly basis. 
• Partner with Marketing to develop and execute targeted campaigns, driving new service adoption, lead generation, and brand awareness.

Requirements

• 10+ years of sales experience in B2B sales within tech/SaaS, or pharma/healthcare. 
• Experience in software and data business.
• Demonstrated track record of consistent sales success in the enterprise segment.
• Knowledge of bioinformatics tools and software is a plus.